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FAQ

  • Can I order online and collect the product ?

    It is possible to order online and pick up in 's-hertogenbosch, Just send us a DM on Instagram (@attapcompany) or e-mail us at info@attapcompany.com

  • What payment options do you have?

    IDEAL 

    Credit Card 

    PayPal 

  • What is the average delivery time ?

    The average delivery time is between 2 and 5 working days. 


    Sometimes it is possible that a certain product or size is no longer in stock. In that case we deliver within 14 working days

  • How long do I have to return a product?

    You have 30 working days to return a product.

    If you decide to return the product, we expect this product to come back in the same condition as we sent it. 


    Ceck the list below, If there is something you did on the list, you can't return the product. 


    Did you walk in the sneakers?

    Have you already worn the clothes? 

    Have you ever cleaned / washed the product?

    Have you made sure the sneakers have creases?

    Have you lost the box that contains the product?

  • How can I track my order?

    The moment your order is shipped, you will receive a track and trace code by email so that you can track your order. 


    If you have not received an email after 4 days, please contact us

  • What happens to your order if you are not at home?

     If you are not present during the first delivery attempt, you will receive a notification. This can be done by means of a note in the letterbox, by the Track & Trace link or by e-mail.

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